FAQ

Massage FAQ’s

Q) What should I wear to my massage appointment?
A) Loose and comfortable clothing.

Q) Do I have to be completely naked to receive my massage?
A) You are required to disrobe according to your own comfort level. If you are not comfortable removing your undergarments, you should leave them on. At no point during your massage, will you ever be fully exposed. Your therapist will use draping techniques to ensure the only area being exposed, is the area she is working on.

Q) Can I leave my jewelry on for a massage?
A) Preferably not. We advise you to leave your jewelry at home, as My Retreat is not responsible for lost jewelry.

Q)Will a deep tissue massage hurt?
A) In some instances, the deep manipulation of a hyper-tonic muscle, tender point or trigger point, could be painful. If this is the case, please advise your therapist of the sensation! Deep tissue massage doesn’t have to hurt, but some discomfort is expected.

Q) What should I do after I receive a massage?
A) Drink plenty of water! And avoid strenuous exercise for 24 hours to follow.

Facials FAQ’s

Q) Do all facials include extractions?
A) Not necessarily… Some skin care treatments contra-indicate extractions. Your skin will be evaluated upon arrival, and your therapist will advise you on the appropriate treatment for the day.

Q) Am I required to purchase products?
A) No. However, it is advisable should you wish to maintain the results of your treatment at home.

Q) Will I be red and blotchy after a facial?
A) No. However, if you are prone to flushing, extractions or peels could create a little redness in the local area. Please advise your therapist if this is the case, as a specialty mask can reduce the inflammation that might follow a procedure like that.

Q) What are “add-ons”?
A) An add on is a service that may be added on to the primary treatment you scheduled..e.g a brow wax or lash tint can be added on to your facial for an additional fee.

Lash Extensions FAQ’s

Q) What are lash extensions?
A) Synthetic lashes which when applied to your natural lash enhance the length.

Q) What is the difference between Classic lashes and Volume lashes?
A) Classic lashes is the application of one synthetic lash extension to one natural lash. Volume lashes is the application of two to three, more lightweight, synthetic lashes, to one natural lash.

Q) Can I get my lashes wet?
A) Yes! We use NovaLash brand products which do not require any additional cure time once the service is completed. Your lashes are immediately waterproof.

Q) Can I wear eye shadow and liner?
A) Yes! Please remember to remove all make-up prior to your lash appointments though!

Q) Can I wear mascara?
A) The life of your lashes will be longer if you avoid mascara altogether. However, If you must, we recommend NovaLash brand mascara which can be purchased in house.

Q) How often will I need fills?
A) With proper care, your lashes should only need to be maintained every 2 weeks. See your lash artist for care instructions.

Q) Will lash extensions ruin my natural lashes?
A) When lashes are applied properly, there is no damage to your natural lash. Pulling, picking or rubbing your eyes following the application of extensions, can damage your lashes, and these behaviors should be avoided if you intend to wear extensions.

Waxing FAQ’s

Q) How do I prepare for a Brazilian wax?
A) Don’t shave the area to be waxed for at least 2 weeks prior to your appointment. You need to have a minimum of 1/8 inch growth in order for waxing to be effective.

Q) Will it hurt?
A) Yes! But only momentarily.